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Shipping Policy

At Josette Léon Jewelry, we are proud to offer worldwide shipping to bring our handcrafted pieces to clients across the globe. Each piece is made to order and dispatched with the utmost care through our trusted logistics partner, DHL.

Processing Time

All jewelry and high jewelry orders are made to order and require up to 14 business days for creation before shipping. You will receive a confirmation email with tracking details once your order has been dispatched.

 

Shipping Zones, Rates & Delivery Estimates

We ship globally and offer complimentary shipping based on your location and order value. All prices on our website are displayed in AED (United Arab Emirates Dirham).

Lebanon
  • Free shipping on all orders

  • Estimated delivery: 1–3 business days

United Arab Emirates
  • Free shipping on orders above AED 3,700

  • Standard shipping: AED 125

  • Estimated delivery: 1–3 business days

GCC Countries

(Saudi Arabia, Kuwait, Bahrain, Oman, Qatar)

  • Free shipping on orders above AED 5,500

  • Standard shipping: AED 135

  • Estimated delivery: 1–3 business days

Europe
  • Free shipping on orders above AED 9,000

  • Standard shipping: AED 150

  • Estimated delivery: 1–5 business days

International (USA & Rest of World)
  • Free shipping on orders above AED 9,200

  • Standard shipping: AED 175

  • Estimated delivery: 1–5 business days

Note: “Standard shipping” refers to the fastest base-rate option available via DHL.


Customs & Duties

International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping fees.

Shipping Support

If you have any questions regarding your shipment, estimated delivery, or tracking details, please don’t hesitate to contact us at info@josetteleon.com.